”恒辉印刷印全球、全球印刷恒辉印“与全球客户印刷包装合作

随着2023年的脚步渐行渐远，我们迎来了总结过去、展望未来的重要时刻。在过去的一年里，恒辉印刷秉持着“恒辉印刷印全球、全球印刷恒辉印”的理念，与全球客户紧密合作，在印刷包装领域取得了显著的成绩。在此，我谨代表公司全体员工向各位领导和同事致以最诚挚的感谢和敬意。

一、基本情况概述 2024年，恒辉印刷在全球市场中继续稳步前行。我们的业务覆盖了五大洲的多个国家和地区，与超过150家国际客户建立了长期合作关系。全年总销售额达到了8亿元人民币，同比增长15%。其中，海外市场的销售额占比达到了45%，较去年提升了5个百分点。

二、工作回顾

1. **市场拓展** - 我们成功开拓了北美和欧洲的新市场，新增客户30家。 - 参加了德国Drupa印刷展和美国Graph Expo印刷展，展示了公司的最新技术和产品，获得了广泛的关注和好评。

2. **技术创新** - 投资1000万元用于研发，推出了环保型油墨和可降解包装材料，符合国际环保标准。 - 引进了先进的自动化生产线，生产效率提高了20%，产品质量得到了显著提升。

3. **客户服务** - 实施了客户满意度调查，客户满意度达到了95%以上。 - 建立了24小时在线客服系统，响应时间缩短至1小时内，客户反馈处理效率提高了30%。

 三、存在的问题 尽管我们在2024年取得了不错的成绩，但仍存在一些需要改进的问题： - 部分新产品的市场推广力度不够，导致销售增长缓慢。 - 内部管理流程仍有待优化，部分环节存在冗余现象，影响了整体运营效率。

四、未来展望 展望2025年，我们将继续坚持“恒辉印刷印全球、全球印刷恒辉印”的发展理念，进一步深化国际合作，拓展更多新兴市场。同时，我们将加大研发投入，推出更多符合市场需求的创新产品，并持续优化内部管理流程，提高运营效率。 我们相信，在各位领导的正确指引下，在全体同事的共同努力下，恒辉印刷一定能够在新的一年里取得更加辉煌的成绩！ 最后，再次感谢各位领导和同事的支持与帮助。

"Henghui Printing prints globally, and Henghui Printing collaborates with global customers to print packaging

As the year 2023 draws to a close, we welcome this important moment to summarize the past and look forward to the future. Over the past year, Henghui Printing has adhered to the philosophy of "Henghui Printing Imprints the World, Global Printing by Henghui," working closely with global clients and achieving remarkable results in the printing and packaging industry. Here, I extend my sincerest gratitude and respect to all leaders and colleagues on behalf of the entire company.

一、Overview of Basic Situation In 2023, Henghui Printing continued to steadily advance in the global market. Our business covers multiple countries and regions across five continents, establishing long-term cooperative relationships with over 150 international clients. The total annual sales reached 800 million RMB, representing a 15% increase year-over-year. Among these, the sales from overseas markets accounted for 45%, an increase of 5 percentage points compared to last year.

二、work review

1. **Market Expansion** -We successfully expanded into new markets in North America and Europe, adding 30 new customers. -Participated in the Drupa Printing Exhibition in Germany and the Graph Expo Printing Exhibition in the United States, showcasing the companys latest technologies and products, which received widespread attention and positive reviews.

2. **Technological Innovation** -An investment of 10 million yuan was made for R&D, resulting in the introduction of environmentally friendly inks and biodegradable packaging materials that meet international environmental standards. -Advanced automated production lines were introduced, increasing production efficiency by 20% and significantly improving product quality.

3. **Customer Service** -Customer satisfaction survey was implemented, and customer satisfaction reached more than 95%. -A 24-hour online customer service system was established, the response time was shortened to within one hour, and the efficiency of customer feedback processing was improved by 30%.

3. Existing Issues Despite achieving good results in 2023, there are still some issues that need to be improved: -The market promotion efforts for some new products are insufficient, leading to slow sales growth. -Internal management processes still require optimization, with some steps being redundant, affecting overall operational efficiency.

4. Future Outlook Looking ahead to 2024, we will continue to uphold the development philosophy of "Henghui Printing Globalizes, Global Printing enghui" further deepen international cooperation and expand into more emerging markets. At the same time, we will increase R&D investment to introduce more innovative products that meet market demands and continuously optimize internal management processes to enhance operational efficiency. We believe that under the correct guidance of our leaders and through the joint efforts of all colleagues, Henghui Printing will achieve even greater success in the new year! Finally, thank you once again for the support and assistance from our leaders and colleagues. Wishing everyone a happy New Year, good health, and smooth sailing in your work! Best regards。